Software installation issues
Make sure your computer is running one of these operating systems: Windows 98,
NT 4.0, Me, 2000, or XP. Windows NT 4.0 must have Service Pack 6.0 or later installed to
use the setup program (the driver can be installed without the service pack).
If you are using a Macintosh, it must be running Mac OS 9.1 or later.
Make sure the computer meets at least the minimum system requirements. See
“Printer
specifications”
.
Before installing software on a Windows computer, make sure all other programs are
closed.
If the computer does not recognize the path that you type to the Starter CD, make sure
you are specifying the correct drive letter for the CD-ROM drive.
If the computer cannot recognize the Starter CD in the CD-ROM drive, inspect the CD for
damage. You can download the printer driver from
http://www.hp.com/support/dj9600
.
ENWW
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