Resolving banner printing problems
Make sure the paper is loaded correctly
•
Unfold and refold the paper when several sheets feed into the printer at once.
•
Make sure the unattached edge of the banner paper stack is on top and facing the
printer.
•
Verify that the correct paper for banner printing is used.
Check the print settings
1
Open the printer driver (see
“Printing a document”
).
2
From the
Paper/Quality
tab, check the following settings:
• Make sure
hp banner paper
is selected as the paper type.
• Make sure the appropriate banner size is selected.
Check the software
•
Verify that the software application you are using prints banners. Not all software
applications print banners.
•
If gaps appear at the ends of the sheets, verify that the printer software is operating
correctly.
6-26
ENWW