HP Deskjet 9650 Printer - Resolving automatic two-sided printing problems

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Resolving automatic two-sided printing problems

Paper jam occurs inside the auto-duplex unit

See

“Clearing jams”

for instructions.

Option for printing on both sides cannot be selected

Make sure the auto-duplex unit is attached to the printer.

Make sure the auto-duplex unit is enabled in the printer driver. See

“Performing

auto-duplexing”

.

Make sure the media type and size selected in the printer driver are supported by the
auto-duplex unit. See

“Understanding specifications for supported media”

.

Only one side of the page prints when the print on both sides option is selected

Make sure the correct print options are set in both the printer driver and the
application you are using. See

“Performing auto-duplexing”

.

Make sure the photo paper is not curled. Photo paper should be flat before printing.
See guidelines under

“Printing digital photographs”

.

Make sure the media type and size selected in the printer driver are supported by the
auto-duplex unit. See

“Understanding specifications for supported media”

.

Binding margin is in the wrong place

1

Open the printer driver (see

“Printing a document”

).

2

Do one of the following:

Windows

: Select the

Finishing

tab.

Mac OS 9.1.x and 9.2.x

: Open the

Layout

panel.

Mac OS X (10.1 and later)

: Open the

Two Sided Printing

panel.

3

Do one of the following:

Windows

:

Select

Flip Pages Up

for binding along the top (tablet binding).

Choose a booklet layout from the

Booklet Layout is

drop-down list for binding

along the side (book binding).

Macintosh

: Select the desired binding orientation by clicking the appropriate icon.

See

“Printing on both sides (duplexing)”

for more information.

Paper size changes when the print on both sides option is selected

Make sure the paper size is supported by the auto-duplex unit, and make sure the media
type and size selected in the printer driver are supported by the auto-duplex unit. See

“Understanding specifications for supported media”

.

You can print on both sides manually for unsupported media types. See

“Performing manual

duplexing”

.

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